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Customer Service

 

Shipping & Delivery
 
We will make every attempt to fill your order as quickly as possible. We ship most orders same day to 48 hours. If your order cannot be shipped within seven days after your order is confirmed, HH Judaica will notify you by e-mail or phone. For rush orders or stock inquiries, call our Customer Service department at 1-718-725-8896 

For standard shipping, orders will be delivered via UPS Ground or United State Postal Service. 

Three-day, two-day and overnight delivery will be shipped via UPS Air.
 
Deliveries to Alaska and Hawaii are shipped UPS 2nd Day Air.
 
We will be glad to ship to P.O. Boxes through USPS

 

Privacy & Security
 
Here at HH Judaica we realize that you are concerned about protecting your online privacy. We share your concern. We are dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. We will never sell, exchange or release any of your personal information to a third party. It will only be used to let you know about updates and special offers.
Not reasponsible for typographical error  
      Returns & Replacements 
 
We want you to be happy with your purchase from HH Judaica, should you for any reason not be totally satisfied, we will gladly exchange or refund any merchandise ,


Seasonal items will not be accepted for return after the start of the holiday.
 
Exchanges and refunds will only be allowed if the merchandise is returned unused and in its original condition and packaging including labels, tags, and manuals.

Please contact us via e-mail
return@hhjudaica.com for a return authorization number. To ensure receiving our top quality service when processing your return, please make sure to include your invoice# and RA#. No items may be returned without prior authorization.

          These returns/exchanges are subject to the exceptions listed below:

          Personalized items cannot be returned or exchanged.

          Sterling silver items are subject to a %15 restocking fee.

 

Contact Us  

At HH Judaica.com we know that at times it is important for you to communicate with us, we assure you that we will make an effort to be as accessible as possible,and  we will cordially assist you in anyway we can.

 

You can contact us by Phone, Email, Fax, US mail, the choice is yours, the list below will guide you to the various contact information.         

             

By Phone during operating hours:
   Callers from the continental USA 1-877-630-1008          
   international callers                     1-718-725-8896
 
By Fax:
     1-718-709-7040
 
E-Mail  
      Customer service customerservice@hhjudaica.com
      Any order-related issues orders@hhjudaica.com
      General information info@hhjudaica.com
      Technical assistance with the site or its features techhelp@hhjudaica.com  
      Wholesale Accounts and Bulk Orders wholesale@hhjudaica.com
      Any Shipping-related issues shipping@hhjudaica.com  
 
Mailing Address:
           H H Judaica
           1329 53rd Str           
           Brooklyn NY, 11219
   
Shipping/Receiving:
            H H Judaica
            1329 53rd Str           
            BrooklynNY, 11219

 

 

 

 

                                                                                                                                          
                                                                                                                          
 

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